A simple Q & A

This post was prompted by a new client. They had asked themselves the following question: 

"Is their potential customer more or less likely to use a business that...

• Invites reviews from its customers
• Has them moderated by an independent agency
• Publishes all of those reviews 
• Responds to all those reviews
• Responds to reviews posted anywhere on the web?"

We spend a great deal of time explaining the multitude of benefits that Dialogue brings to our clients, and even more time collating results, and that's only right, but we felt that this short 'checklist' goes right to the core of what HelpHound is for all our clients, no matter what their business.