Monday, 30 November 2015

Estate agents - reviews and the great fees debate

How can reviews help an agent when it comes to that point all of you dread, when the clients says "I reckon you've got the job, now let's discuss fees."

How about if you had a review like this that you could show them?


A genuine review posted for a client in the last month

Let's walk through the whole of this screenshot in exactly the same way you might walk your client through it:
  1. Everyone has scored us a full 5 out of 5, on every aspect of our service
  2. Bear in mind that every client is asked for a review - see the box next to HelpHound's logo
  3. HelpHound will not delete a negative review on our behalf
  4. You will be asked for a review when we've sold your home
 Now - on to the review itself:
  •  Please see what our client has to say about our fee

A final note: see how many people have voted that single review helpful in the week since it was posted.


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