Hotels fight back, sort of...

 BRITAIN'S hotel industry is getting increasingly agitated by the power wielded by online review sites. So says the Independent, in light of TripAdvisor’s recently released “dirtiest hotel” rankings. Hotels complain that there is no way of knowing if the writer of an online review is a genuine guest as opposed to a mischief-maker.
More...   from the Economist
More...   from the New York Times

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